HYDERABAD, India – A disagreement over the quality of biryani at the Abids Grand Hotel in Hyderabad turned violent, leading to a physical altercation between restaurant staff and customers. The incident, captured in a video circulating on the internet, shows waiters allegedly assaulting a group of patrons with sticks. The distressing scene also captured the sound of women screaming in the background.
According to reports, the family of the complainant had gathered at the restaurant to celebrate the New Year. Unsatisfied with the quality of the biryani, the customers requested a replacement, but the substituted food was also unsatisfactory. This led to a heated argument and eventually escalated into a physical altercation between the customers and restaurant staff.
The restaurant staff claimed that the customers not only created a disturbance but also threw furniture around during the confrontation. The incident resulted in the staff members being charged under Sections 324, 506, and 509 of the Indian Penal Code (IPC) and subsequently released on bail.
The victims reportedly reached out to Goshamahal MLA, alleging that the police had not taken adequate action. A telephone conversation between the MLA and the inspector, which subsequently went viral on social media, captured MLA Raja Singh issuing a threat to set the restaurant ablaze if the police failed to take action against the establishment.
Following the incident, Singh demanded the closure of the restaurant and the arrest of its owner and others involved. The controversy underscores the tensions that can arise over food quality and highlights the need for peaceful conflict resolution. The investigation into the incident is ongoing, with no independent verification of the events provided.