Youngstown, Ohio – The DoubleTree Hotel in Youngstown, Ohio has been grappling with the aftermath of a gas explosion that occurred at the Realty Building just four weeks ago, prompting the closure of the hotel during this period.
General Manager Steve Mitchell revealed that the hotel was fully booked at the time of the explosion, which led to the cancellation of numerous banquets, wedding receptions, and other events. The extended shutdown has presented significant challenges for Mitchell and his staff as they navigate the process of contacting affected customers and making alternative arrangements.
As each day passes with the hotel remaining closed, Mitchell and his team face the daunting task of informing more customers about the cancellation of their reservations. In response to the situation, Mitchell made the proactive decision to implement a three to four-week cancellation period for future reservations, allowing guests the chance to reschedule and find alternative venues for their planned events.
Despite the uncertainties surrounding the reopening of the hotel, Mitchell remains optimistic about the prospects. However, the closure has resulted in the majority of the hotel’s 40 employees having to rely on unemployment benefits during this challenging period. The impact of the gas explosion has had a ripple effect on both the business and its employees, highlighting the ongoing struggles faced by many in the local community.